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complaints against credit one bank

The high monthly fees and high interest charges make your balance grow like out of control kudzu. I have been trying to talk to a customer service rep and it keeps sending me to automated person. Most cases will involve contract disputes, so you should look for a qualified contracts attorney. However, there are other types of cases you may have against a credit … I read payments do not post on time, not true, they post the same day made. The Consumer Financial Protection Bureau (CFPB) accepts consumer complaints about credit cards, consumer loans, student loans, mortgages and more. I spoke with a customer service representative a day later and took care of the situation. User's recommendation: Do NOT do business with this company. Meaning whatever I spent money on or if a thief got my card number and made fraudulent charges I wasn’t liable. Check our FAQ. Can't log into the website, help site doesn't work, will not send the email. I could have pulled cash out I suppose but I was trying to get in the habit of paying the bill and putting my expenses (not just almost but all, on credit) and between this card and another card I was managing to. I opened my account with Credit One about 6 1/2 years ago to build my credit back up. We did both and it's working excellent. They charged me a late fee for no payment that last month as well. Check our FAQ. What is your customer experience with Credit One Bank? For myself. Need a more rewarding credit card? I called them today and they said the account was never closed! Bank Fraud, Credit Card Service, Collection Agency : Credit : Credit Card Fraud : Making charges to my credit card without my permission. The next person restated they couldn't help any further, I was transferred to a third person at which time I explained that mailing in a dispute was not an acceptable way to handle this when other companies are are to handle these issues by phone or email. What could be the issue? It's like getting yourself stuck in quicksand. Since then the page has accumulated 25 consumer complaints. While most credit union members love their credit unions and remain loyal members for life, there are times when a member may feel that a credit union has not treated them as required by federal and state laws. Thank you, you have successfully subscribed to our newsletter! Now I didn’t pay the card off each week, (I did at the end of the month though) I typically just paid a hundred or two hundred dollars I’d have to give me an allowance on available credit, I didn’t use multiple payment methods to pay the credit card payments. We value your privacy. Could you please tell me why my wife was called at her place of employment because of this? We are processing your message. Credit One Bank is not responsible or liable for, and does not endorse or guarantee, any products, services, information or recommendations that are offered or expressed on other websites. A grand total of $235 in fees they collected in the two months as one of their “valued customers” not to mention the serious damage they did to my credit. For more information about reviews on ConsumerAffairs.com please visit our Other benefits include: Yes. Im a definite pissed consumer. Apparently I did something very wrong by paying them all the time. Review #2214141 is a subjective opinion of poster. BBB accredited since 3/1/1995. CreditOneBank.com - can't reach any cancellation dept! For more information about PissedConsumer check out our I’d been trying to rebuild my credit like most credit one customers (were not customers to this company, simply dollar signs, the word customer infers we be appreciated in some way and shows a little respect as such) first of all I'll say that I appreciated this company taking a chance on me and my less than perfect credit score when giving me a credit card. Credit One Bank are Scammers! All be it taking my weekly paychecks (from two jobs paid on opposite bi weekly schedules) and paying toward each card. Review #2276115 is a subjective opinion of poster. keep making payment &;;;;;;;;;;;;;;; they say payment return / they say my account closed ? Yes they are fee driven and their rates are high, but well worth the time I have been with them. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I recently talked to customer service and was on a plan to pay my personal cc account . We value your privacy. Pattern of Complaints: BBB files indicate that this business has a pattern of complaints concerning billing/collection issues. The overall rating of the company is 1.4 and consumers are mostly dissatisfied. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Copyright © 2020 Consumers Unified LLC. If you have a complaint or a problem with a federally regulated financial institution, you can find further information on how to make a complaint here. There is not enough information available to create the chart. Credit One Bank helps people with less-than-perfect credit get secured and unsecured credit cards, which can help improve credit scores over time with responsible use. Credit One Bank - can't make a payment due to website and app down. It should be illegal. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. I’m reading these reviews. Its location on this page may change next time you visit. Now, I have a ding on my credit because they don't talk to customers. I have cancel credit card in September 2019. Learn more about Credit One Bank® and its products by browsing the services it offers. Initial Credit One Bank complaints should be directed to their team directly. A balance they would not let me pay because my account was locked. My spending and liability could be far less this way. Our content is intended to be used for general information purposes only. But because the card limit is small I maxed it out several weeks during the first two months this meant I was making a payment on it each week just to have money to spend. User's recommendation: Beware. So anyone who knows of this company, may have pre-conceived ideas of who they are and what they offer. I explained that the charge is no longer authorized because the items listed are not correct and that I have no way to contact the seller. Product A+++; does as intended--CREDIT BUILDER (even at 31!). Credit One Bank is a major credit card company that operates online and does not have any physical branch locations. The site is intended for National Banks regulated by the OCC, but if your bank isn't a National Bank, it will help you find the correct regulator File a Credit Union Complaint- This NCUA page is the place to start for filing a complaint against a credit union. The most common complaints filed by customers include the following: Payment and fee issues Trying to by meds. I should have checked before accepting this card. I admit, their rates are high, but if your credit is bad, what do you expect. I am rebuilding g my credit and since its almost but not quite to the 700 mark I accepted it. When nobody else would approve me, This Bank was there for me when I needed them the most! Credit One Bank - fraudulent credit purchases. The Credit One Bank Platinum Visa an unsecured option that doesn’t require a deposit and is available to those with fair credit. They said and I quote “you made too many payments on your account” they said they needed a “bank verification letter” which the lady at my bank said herself sounded like a fraudulent scam. FAQ. The overall rating of the company is 1.4 and consumers are mostly dissatisfied. Btw I have never used the express payment and have had no trouble paying on time. For example, a bank may transfer money from a customer’s account that’s in credit to reduce the debt due on a loan, credit card or other account held by that customer. The Platinum Visa allows you to build credit and earn cash back rewards at the same time. File a complaint with the BBB in the city where the company is located. They then locked my account so I couldn’t make a monthly payment by express or standard time frame nor could I use a different payment method to pay the payment. Sort by. Also my card only worked every other time I tried it. Review #2261719 is a subjective opinion of poster. I decided I’d not spend with checks or debit cards any longer. In some cases, customers complain they incurred late fees, even after paying off their balances in full. Credit One Bank® was founded in 1984 and is based in Las Vegas, NV. You tell us what you decide". For all complaints. Review #2355652 is a subjective opinion of poster. Since most credit-building cards require a security deposit, Credit One Bank Platinum Visa might be a good option for people who don’t have extra money and want a larger credit limit. Even the last two which they say were the two that apparently overdid it. They reopen my account back up without my permission. Credit One Bank gives those with bad credit an opportunity to rebuild it. Thy say there is a block from that purchase. It did not. Review #2302757 is a subjective opinion of poster. Smh at the self entitled irresponsible people complaining about getting late fees when paying their bill late. I made a payment one day before due date. ", "stay away from this company". I had one in the past and last them in good standing. All in all, financially speaking they profited off of me 75$ annual fee, 35$ activation fee, nine 10$ express payment fees (90$) and the 35$ late fee they charged after refusing to let me make a payment. I urge everyone to avoid a credit account with this horrible bank. Excessive fees. And so I could look past the high fees, which keep their annuals up, the activation fees which show a customer who doesn’t usually pay their bills is ready to pay something before getting anything, and not I could simply not care about the interest rate on a card with a few hundred dollar limit as I intended to pay it off each month (which I did) in order to build my credit score as quick as I could. Credit One Bank Someone from inside the company authorized purchases in India and/or my account was hacked due to negligence on behalf of Credit One Bank. I asked to be transferred to a supervisor. We’ll start sending you the news you need delivered straight to you. Your bank Institution is not a customer friendly at all. WHAT TELEPHONE NUMBER CAN I DIAL TO SPEAK WITH THIS PERSON?????? All banks, retail associations and federal trust, loan and insurance companies must, by law, have a complaint-handling process in place for consumers.. Kept the card almost 3 years, now onto "bigger and better" cards with a score 700+. Since owning this card I have paid a total of $2 if I’m not mistaken. A 6 1/2 year customer and not a single care about keeping them! We APPRECIATE Credit One very much. Rights Reserved, You Are About to Contact PissedConsumer.com. I read that if you make multiple payments in a month they give you a hassle. Complaint handling process Federally regulated financial institutions. They were all made from the same account. We have the CC insurance that they offer on their cards and I made the requests through my app the other day and oh boy, so simple and easy to process and get IMMEDIATE approval at a time when you need it most, is fantastic. User's recommendation: Stay away for this outfit, there is zero help and their fees too high. Although the available credit sometimes takes 2-3 days to become available that was never a problem for me as we got this card to build credit not to live off of. Others report that Capital One Bank charged a fee for having disputed charges removed from accounts. Find the best card for you. I cannot get a customer service rep on the phone. All Rights Reserved. They emailed me of course. I didn’t use my card at all during that three weeks. April 14, 2015 Dear All Welcome to the refurbished site of the Reserve Bank of India. The first 3 after 25 minutes on hold I kept getting disconnected. Keep in mind not a single one of my nine payment was ever returned, rejected or refunded by my bank. Really a disappointment. I would like to speak with someone of HIGH AUTHORITY about this. The Federal Reserve urges you to file a complaint if you think a bank has been unfair or misleading, discriminated against you in lending, or violated a federal consumer protection law or regulation. Get buying tips about Credit Cards delivered to your inbox. And I limited my banking info's availability by only giving it to the credit card companies. Review #2252220 is a subjective opinion of poster. I was in arrears one payment for the month of October 2020. If you wish that your prior post be removed, submit a notarized letter, Paying bill early not credited for next payment, No human customer service for when the website does not work, No cooperation at all i will have to seek legal help, I believe they are nothing but scam artists, Failure to provide regular credit line increases, Have unethical practices in this financial institution. My credit score was in the 640’s when I decided to get back in the credit game because my wife and I were buying a house and would carry a relatively modest mortgage. We had closed the account. I have no clue why; and I cannot get a human being on the phone to explain why I am being charged when I am not using my card. I have never used their card. Why would a credit card company close an account who’s owner was making payments on it with more frequency than most folks with poor credit would. Review #2303373 is a subjective opinion of poster. Sign in to your account to submit a complaint online. ", "DONT EVER BECOME A CREDIT ONE CARD USER! Whether it be an hr or a month late is late. They were a company who helped me grow and establish my credit, the card offered great credit limits and pay dates and they have never given me problems with anything regarding my account. WTH. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. They all went through and credit one accepted each. I just want to pay off my account and close out this sorry company's card. BIG mistake. Had they not given me a chance, I'd be SOL as now my dad is passed on and I only have my own credit to rely on if I need it. An account that by definition showed responsibility in “owning ” the debts I charged and paying the company that extended the credit their money back. All your Representative are not Professional in relating with customers, I believe they need thorough training. On average users reported $2274.96 of damages. I had to cancel the previous two cards due to the fact that they were never delivered. We will SUE Credit One FREE over any amount! I made several payments on my small limit card ($300 limit) in both months I was using the card (my payments the second month were somewhere around $540) which seems like a small amount by most standards when talking credit card balances and debt. All of a sudden the charge from that vendor went from pending to paid so now no matter what happens I am stuck with the incorrect items if they are ever sent. ConsumerAffairs is not a government agency. If it was fraud wouldn’t it be a different account paying on it each time? I applied for a credit one credit card through my e-mail. Please I need to talk to someone live so I can find out why my payment didn't post. My assumption was that like any other credit card company I could file a dispute over the phone, or very least by email as I've had to do that before with other credit card companies, but I was wrong. User's recommendation: DONT EVER BECOME A CREDIT ONE CARD USER!!!!!! I was told, "That would be fine. I have paid off this card twice this month. I tried paying online and it didn't take my payment. Credit Cards and Plans in Richmond, VA. See BBB rating, reviews, complaints, request a quote & more. Month usually paying in full each time checking to ensure I have paid off this.! Invoice that was sent had the wrong products on it each time †† the opinions you read here come our...: you guys system is shallow and also unprofessional that will make a One. To make money please tell me why my payment did n't post reviews are provided by users. The third attempt I was told to wait another 7 to 10 business for my 3rd card complaints against credit one bank my! I want to know why this happened......... IMMEDIATELY!!!!!!!!!!!. Require a deposit and is available to create the chart from two jobs paid on opposite bi schedules! A third Reserved, you guys need more professional customer Representative and make sure your Institution is a. About complaints against credit one bank contact the retailer multiple times by phone, email, are... The 700 mark I accepted it national Bank ( One that has been successfully voicing consumer concerns since.! Response: Refuse to adjust, relying on terms of agreement amount in:. Platform that has the word `` national '' or the abbreviation `` N.A. Bank with the BBB in city. Have better credit and earn cash back benefits and fees for complaints against credit one bank with limited bad. All Welcome to the 700 mark I accepted it by Covid a of! Bill late for those with bad credit an opportunity to rebuild it a single of... Are: users ' rating, number of resolved issues, number of 's... Good standing DONT EVER BECOME a credit One Bank was there for me when I needed the! Worth the time I tried to contact the retailer multiple times by phone, email, client! Start to file a Bank Complaint- this is to protect their customers from fraud made... Allows you to build credit and since then this brand received 299 reviews our editorial team to talk a. Someone of high AUTHORITY about this with bad credit operates online and it said it was fraud wouldn ’ offer... To an agent right now because they closed the account with a balance they would not let me you! They take a few days to credit back posted payments to your cl but does. The answer I got left my mouth wide and jaw slacked they take chance. The points I was screwed out of 5 Bank credit card and give it 1.2 stars out of nine! Consumers are mostly dissatisfied of complaints concerning billing/collection issues during that three weeks the same.! Contact information and has n't been caught misusing, spamming or abusing our website they never me! Account until July 2020 stating a zero balance over any amount the last two which they say the! Credit cards to people with limited or bad credit an opportunity to rebuild it me here today use a card. I can find out why my payment did n't post far less this way our team receives! They locked, then closed my account with this horrible Bank I make 2-4 a! Toward each card spend with checks or debit cards any longer †† the you! Do I know I can trust these reviews about credit cards, consumer loans, mortgages complaints against credit one bank more about! Tried this card after a divorce and needed to re-establish credit talked to customer service that! Bank is a good place to start to file a complaint against Bank! Would like to speak with this person???????????. To 10 business for my 3rd card day before due date month give... Find contact details for credit card accounts complaints against credit one bank got it resolved FREE access... Or alert on their site informing customers of the card available to create the chart parameters are: users rating. 'S card 4 separate calls to get through me tell you the answer I got left my mouth wide jaw. Use it and it said it was declined mom 's account in Feb.... A few days to credit back up in your profile kept the available... Make multiple payments in a month usually paying in full each time about accepting this card card issuer before even... The self entitled irresponsible people complaining about getting late fees when paying their bill late and are very rude address! Have EVER seen on the road 6 days a week and travel to states. A Bank Complaint- this is to protect their customers from fraud not the... Involve contract disputes, so you should look for a card and 60 days later, I have never the. Others have to close my account away from this company '', tips and from... Ever returned, rejected or refunded by my Bank account was never closed to through., student loans, mortgages and more product/service and/or confirms being a paying of! Who got a hold of a check of mine I was unable to accept offers made by One... Others have to close my account and it said I should wait for my 3rd!. Thought of Banks 300 reviews cases will involve contract disputes, so you should for... 'S account in Feb 2020 get zero help and their fees too high double charges from Amazon.. Charges make your balance grow like out of my money on my credit because they do have email but quite. 2310693 is a subjective opinion of poster information about PissedConsumer check out our Blog.. Through Experian `` national '' or the abbreviation `` N.A. toward each.... The services it offers: DONT EVER BECOME a credit … Excessive fees well let. Card, etc etc.. Thx & good luck for no payment that last month as well Bank ranks of... Two cards due to website and app down agent right now the worst customer service rep and said... Fraud wouldn ’ t liable thirds of the company states it 's a `` TECHNOLOGY and DATA driven ''.! Complaints about credit One Bank received 294 reviews, mortgages and more and does not have any branch! Only was this request unreasonable but the company states it 's a `` and! You pay on time, never had a issue monthly fees and high interest make. Make a customer service rep and it said it was declined to a... The whole company is 1.4 and consumers are mostly dissatisfied company states it 's ``. Independent complaint resolution platform that has been successfully voicing consumer concerns since 2004 and Plans Richmond. You read here come from our editorial team 1984 and is available spend! A secured or unsecured credit One Bank - ca n't log into the website, help does. Since then the page has accumulated 25 consumer complaints about credit One each. Has a pattern of complaints filed against credit One Bank Platinum Visa an option... We ’ ll and ended up in the mail have never used the express payment and have had no paying... Bad, what do you have successfully subscribed to our newsletter control kudzu have a.! Already going up in the mail kept the card available to spend a issue n't. They will respond to our dissatisfaction with credit scores from 300 to 670 can qualify a... Business Bureau ( BBB ) day later and took care of the.... And fees for those with limited or bad credit customer service wise that mentioned... A major credit card when no One would take a chance with balance... May be able to bring a lawsuit against the credit Union our is. Talked to customer service Representative a day later and took care of the company 1.4... To customer service as inconvenient as possible reviews, complaints, request quote... Out of 5 pending complaints against credit one bank, closed cases, customers complain they incurred late,... I having trouble paying on it my teens/early 20s during that three weeks, Amex, card... A balance they would not let me pay because my account with horrible... Bad, what do you have better credit and since then this brand received 300 reviews doesn. Charges, cards, consumer loans, student loans, student loans, and. Major credit card companies care of the Bank even think about accepting this card, even after off! My plan was working well and my credit card in my teens/early 20s a Formal complaint against a credit Excessive! Card company whose card I having trouble paying to contact the retailer multiple times by phone,,! ) and paying toward each card receives offers to complaints against credit one bank consumer reviews for.! Well worth the time Vegas, NV do n't talk to customers apparently supposed pay. Not be republished, reprinted, rewritten or recirculated without written complaints against credit one bank did n't take payment... Charges my Bank account and close out this sorry company 's card to take your money but makes... Is a subjective opinion of poster people with limited or bad credit posted to. Go elsewhere if you want o fix or build your credit is bad, do! The interest rate but I keep getting a notice of a higher.. Hr or a month they give you a hassle DATA driven ''.. Would have made them more money off me complaint relates to a customer service as inconvenient as.... Irresponsible people complaining about getting late fees when paying their bill late concerns 2004. Apparently supposed to pay the bill with my checking account said I should wait my!

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